Frequently Asked Questions

Festival Date Change

When is the next Festival?

The next imagineNATIVE Film + Media Arts Festival will take place June 3-8, 2025 (Toronto) and June 9-15, 2025 (online).

Is there going to be a 2024 Festival? Will there be other programming in 2024?

No, there will not be a 2024 Festival, though we continue to present Indigenous-led screen content throughout the year with an extended imagineNATIVE Tour, numerous co-presentations, curated programming, and partnerships through events.

Will the Festival be held annually in June from 2025 onward?

Yes, this date change is intended to be permanent for the foreseeable future.

When will Submissions open for the 2025 Festival?

Our Call for Submissions for our 2025 Festival will open in November 2024.

Will my film or media work from 2023 and 2024 be eligible for the 2025 Festival?

Yes, we will accept films from 2023-2025 in the first year of our new Festival dates to make up for the missed year, but for the 2026 Festival and moving forward, we will accept films from the current and past year only.

Will the 2025 Festival still have an in-person and an online component?

Yes! We highly value audience engagement in whichever way best accommodates them, whether that is in-person or online. We will continue to present both options for participation.

Why did you decide to change the Festival dates? Who was involved in this decision?

The decision to change the Festival dates came from the challenges the imagineNATIVE team has faced in recent years as an Indigenous-led non-profit organization (inflation, economic, timing, and capacity, to name a few). Moving the Festival to a time of the year where everyone’s attention is on Indigenous-led programming makes a lot of sense, and will create an opportunity for us to develop new partnership opportunities, as well as collaborate with and uplift other Indigenous organizations in Tkaron:to.

This decision was made with the support of the imagineNATIVE staff and board, and in consultation with partners, funders, artists, and other key stakeholders in the Festival.

Will this affect my chance of getting premiered at TIFF 2025?

As with any film festival, it is up to the artist to decide where they would like to have their film premiered. If a premiere at TIFF is preferred, imagineNATIVE will still accept their film submission in the following Festival run.

Will there still be year-round Industry initiatives? What will they be?

All year-round initiatives will continue as usual with some extended timelines. These initiatives will follow their normal timelines in the following years.

How will this affect imagineNATIVE Originals (formerly iN Originals)?

imagineNATIVE Originals will continue as expected, but 2024 artists will have an extended deadline to shoot and create their films.

If I am selected as part of the 2024 imagineNATIVE Originals program, when will my work be screened?

2024 imagineNATIVE Originals works will screen at the 2025 imagineNATIVE Film + Media Arts Festival.

Will there still be volunteer opportunities in 2024?

Yes, we will present volunteer opportunities through our other partnership events whenever possible. imagineNATIVE is still a part of VAACT, so volunteer opportunities to collect a stamp in 2024 will still be possible, depending on hours.

I have a question that is not answered here. How can I contact you?

We are happy to answer any questions you may have at info@imagineNATIVE.org or via our website’s Help Chat.

GENERAL QUESTIONS

How can I contact imagineNATIVE?

We can be reached by phone at 416-585-2333 or by email via info@imagineNATIVE.org.

How can I donate to imagineNATIVE?

We’re able to accept both online donations and donations made by cheque and mail it to:

imagineNATIVE Film + Media Arts Festival
Attn. David Morrison
Suite 446
401 Richmond Street West
Toronto, Ontario  M5V 3A8

What are Sensory Friendly Screenings, and who can attend them?

Sensory Friendly Screenings are screenings where the environment is adjusted to accommodate people who would appreciate a sensory-friendly space, such as a relaxed attitude towards noise and movement, slightly lowered volume and lights at a dim level. People also are more than welcome to leave their seats to roam around. 

What are the perks of volunteering for imagineNATIVE?

  • Participate in the world’s largest Indigenous film and media arts festival
  • Contribute to breaking barriers and connecting communities
  • Learn more about Indigenous perspectives through innovative storytelling, film and media arts
  • Special access vouchers to imagineNATIVE screenings
  • Attend imagineNATIVE’s Volunteer Appreciation Party

Is there a minimum age requirement to volunteer?

Yes, you must be at least 16 years of age. 

Is there a minimum shift requirement ?

Yes, a two shifts minimum is required.

Can I volunteer with a group?

It is possible, but it is case by case. Please email volunteer@imaginenative.org for personalized requests.

Do I need to be Indigenous to volunteer?

No. We accept people from all backgrounds, ethnicities and strive to make our spaces accessible for everyone.

ONLINE FESTIVAL QUESTIONS

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What are the perks of volunteering for imagineNATIVE?

  • Participate in the world’s largest Indigenous film and media arts festival
  • Contribute to breaking barriers and connecting communities
  • Learn more about Indigenous perspectives through innovative storytelling, film and media arts
  • Special access vouchers to imagineNATIVE screenings
  • Attend imagineNATIVE’s Volunteer Appreciation Party

Is there a minimum age requirement to volunteer?

Yes, you must be at least 16 years of age. 

Is there a minimum shift requirement ?

Yes, a two shifts minimum is required.

Can I volunteer with a group?

It is possible, but it is case by case. Please email volunteer@imaginenative.org for personalized requests.

Do I need to be Indigenous to volunteer?

No. We accept people from all backgrounds, ethnicities and strive to make our spaces accessible for everyone.

Question 1

Answer 1

BOX OFFICE QUESTIONS

Where can I find all of the ticketing options for the Festival?

We offer various single tickets, packages, and passes. Visit our online Box Office for ticket information. Please note that all sales are final.

I am a Status card holder. Can I get the HST rebate from my purchase?

Yes. Please email boxoffice@imagineNATIVE.org prior to making your purchase if you wish to use your Status card to purchase tickets, packages, or passes online. Alternatively, you can visit the in-person imagineNATIVE Box Office located at the TIFF Bell Lightbox from October 17 to October 22, 2023 and remember to present your Status card in advance of making your purchase.

Where can I buy Festival tickets?

Tickets, packages, and passes for screenings and events can be purchased via our online Box Office until October 29, 2023. Our online Festival runs from October 23 to October 29, 2023

What types of payment are accepted for Festival tickets?

You need a credit card (VISA, MasterCard, or Amex) for online purchases. Keep in mind that all sales are final.

Are the Festival films rated? Where can I find out if these films are alright for my children to watch?

The films in the festival have not been rated. Under the Film Content Information Act, 2020, there is no longer a requirement to provide movie ratings for films shown in Ontario. Viewing content with younger family members is up to your discretion. 

We have posted content warnings on our website and within our screening platform next to films that contain sensitive and graphic content to help you navigate the screenings. Health support workers are available throughout the Festival in case of any audience member needing support with the content being displayed.

Health support workers are available throughout the Festival in case of any audience member needing support with the content being displayed.

Can I buy more than one ticket or package?

Yes, there are no restrictions on the number of tickets or packages you can buy. Please note that all sales are final.

What if I can’t remember my password?

Click the “Sign In” button on the top right of our website or on the Elevent website. On the sign-in page, click the “Forgot Password” button, enter your registered email address, and follow the instructions to reset your password.

Can I buy a ticket or package for someone else?

Absolutely! Choose the gift option during checkout. Remember that all sales are final.

Please note that all sales are final.

How can I change the information in my account?

Sign in to your account on the Elevent website and access your profile by hovering over your name in the top right-hand corner and then clicking “Account.” Click “Edit Profile” on the left-hand side to update your account details, including your email and password. If you forget your password, use the “Forgot Password” option on the sign-in page

Am I able to get refunds?

No, all sales are final. If you need assistance or encounter account errors, email boxoffice@imagineNATIVE.org, and our team will provide any assistance that we can.

ACCESSIBILITY QUESTIONS

GIVEAWAY QUESTIONS

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Will imagineNATIVE provide ASL interpretation in person?

Yes. Selected introductions and post-screening Q&As will be presented with ASL interpretation. Please check out our website for the most up-to-date offerings.

If accessible seating is required, please email accessibility@imaginenative.org as early as possible, and we will ensure to reserve seating for you to be near the ASL interpreters.  


we’re creating a list with information about captioning and ASL

I found the subject matter of the film to be upsetting to me. I need to talk to someone about it. Is help available?

We understand that some content presented by imagineNATIVE may be upsetting or triggering. Because of this, we will have support workers available on-site at the TIFF Bell Lightbox from October 18-23, 2022. Phone support will be available throughout our online festival from October 24-30, 2022 by calling 1-888-631- 6964 between the hours of 12:00 PM – 4:00 PM

These services are for everyone, including non-Indigenous people, who may require access to emotional support or traditional medicines.

Where can I find out about accessibility accommodations at each festival venue?

We are happy to announce that all of our venues are wheelchair accessible and barrier free. If you or someone else wants to inquire more about the Festival venues, we’re more than happy to provide you with further information upon the request, please email accessibility@imaginenative.org

What are accessible/companion seatings, and who can use them?

Accessible seating is reserved for disabled guests and their companions only. If you or someone else require accessible seating at a venue, please email accessibility@imaginenative.org as early as possible to reserve your seating. 

How do I use the tools on the Accessibility Beacon?

Press through each of the buttons that appear on the Accessibility Beacon menu to choose the option that works best for you.

Is the Accessibility Beacon available on the imagineNATIVE website only?

No. The Accessibility Beacon is available on ImagineNATIVE’s film-viewing (Cinesend) and industry (Eventtia) platforms as well!

What tools are available from the Accessibility Beacon?

It offers options for screen contrast adjustment, link highlighting, bigger texts, bigger text spacing, pause animations, dyslexia-friendly font, cursor changes, tooltips, bigger line height, and uniform text alignment.

Where do I find the Accessibility Beacon?

It appears as a circular button with the figure of a person in it on the upper-left corner. You can also access it by pressing CTRL+U on the keyboard. 

Red icon with the figure of a person in it

Which films will have closed captioning?

While we strive to have all films shown with Open Captions, this isn’t always possible, so some films will be shown with Full English subtitles. Please refer to our online film listings for the most up-to-date information about what films offer what kind of readable text.

How do I turn on closed captioning?

Go to the bottom right corner of the screen and click the button that looks like a screen with closed captioning as highlighted below.

Screen capture of video player with rotating circle around closed caption icon.

INDUSTRY DAYS QUESTIONS

How do I access Eventtia (Scheduling and Online Meeting Platform)?

Micro Meetings scheduling and online participation will be managed through Eventtia. Leaders and participants will receive detailed instructions on how to access the platform through email. 

To check in:

  • Go to the link provided in the email
  • Enter your email address to log in
  • It’s very important that you verify the compatibility of your browser with our platform’s video and networking technology. To do so, click on Verify on the pop-up banner at the top
  • Allow virtual-stage.eventtia.com to use your microphone and camera
  • Click on Done at the bottom of the test video screen
  • You are now ready for the micro meetings!

To access your agenda:

  • Click on Program icon on the left (under the Home icon)
  • Click on Meetings

To enter a meeting:

  • Click on the meeting on your agenda
  • Click Join

Can I take part in Micro Meetings online?

Yes. Micro Meetings are taking place in person at TIFF Bell Lightbox, but will also have a virtual option if you are unable to attend. This networking event is only open to Indigenous creators. Registration info will be sent via email to all Industry Package holders.

How do I sign up for Industry Micro Meetings?

Industry Package holders will be notified when the registration opens and requires prior approval to be able to attend. Micro meetings leaders can register through the application form on the imagineNATIVE Website, under Institute opportunities.

What are Micro Meetings?

The 2022 Micro Meetings are held during imagineNATIVE Industry Days, this full-day event of micro-meetings is the only market event of its kind in the world dedicated to Indigenous screen and digital content, giving Indigenous creatives valuable face-to-face time with industry leaders in various sections of the industry. 

Where can I get the link to the recordings?

Industry Package holders will receive information about how and where to watch the recordings of in-person panels and conversations during our online festival (October 24th – 30th, 2022). These recordings will be available to the public later this year. 

For more information, please check our website.

Will my Industry Days Package allow me to watch films?

Yes, your industry package will provide access to the in-person festival’s program from October 18th – October 23th, 2022. Industry Package holders will also have access to our online festival from October 24th – October 30th, 2022.

Do I need to get a ticket to watch a film?

Yes, you will need to book a ticket to any screenings and events. This package gets you a ticket to all in-person film screenings and special events plus an Online Package but you’re still required to reserve a seat.

Do I have to register in advance for Industry Days events or is having a package good enough? 

This year, due to limited capacity, all Industry Days Package holders must RSVP to each individual Industry Days event, parties, and film screening they wish to attend. Industry Days Package holders are not guaranteed access to all events and must RSVP. We encourage Industry Days Package holders to RSVP for events they wish to attend during the festival. 

Industry Days Package holders will receive 10 tickets to RSVP for events of their choosing during the early bird window starting September 23, 2022. Package holders can RSVP for additional events starting Oct 1, 2022.

Where can I purchase an Industry Package? 

Industry Packages are not available to purchase without prior approval or invitation. You can fill out the industry accreditation form on the imagineNATIVE website to apply for the chance to get an industry package. 

When are Industry Days happening?

The annual imagineNATIVE Industry Days will be presented from October 19 –  22, 2022 in Toronto, Ont, at Artscape Sandbox and TIFF Bell Lightbox and from October 24 –  30 online. 

INDIGITAL DAYS AND SPACES QUESTIONS

How much is admission to the iNdigital Space?

Access to the iNdigital Space is completely free! The space will be open to the public from 12:00 PM to 7:00 PM from October 18 to October 22, 2023.

Are there any age restrictions for the iNdigital Space content?

The iNdigital Space is open to all ages, however, the recommended age for viewing VR experiences with equipment is 13+. We will also flag any content that is intended for older audiences. Viewing content with your young family members is up to your discretion.

What are the hours of operation?

The iNdigital Space will be open to the public from 12:00 PM to 7:00 PM from October 18 to October 22, 2023.

Do I need to pay for access?

Access to the iNdigital Space is FREE. The space will be open to the public from 11 am to 8 pm from October 18 to October 23, 2022. 

Where is the iNdigital Space located?

We invite you to see, listen, and play with our diverse Official Selection, which includes VR, 360, AR, video games, interactive web, and digital media works.

What type of content is in the iNdigital Space?

We invite you to see, listen, and play with our diverse Official Selection, which includes VR, 360, AR, video games, interactive web, and digital media. 

For more information about the official selection, please check our festival website.

Are iNdigital Days events ticketed?

All iNdigital Days events are open and FREE to the public on a first come, first served basis. 

Where are iNdigital Days happening?

All iNdigital Days events will be held at our iNdigital Space located on the TIFF Bell Lightbox Gallery. Volunteers will direct you to the iNdigital Space.

For complete iNdigital Days schedule information, please refer to the imagineNATIVE website.

When are iNdigital Days happening?

iNdigital Days are happening from October 19 to October 20, 2022 from 11:00 am to 8:00 pm.

For complete iNdigital Days schedule information, please refer to the imagineNATIVE website.

What are iNdigital Days?

Formerly Indigenous Digital Development Day (iDDD), iNdigital Days is an extended two-day event packed with opportunities to grow your practice and connect with other digital creatives! Join us at the TIFF Bell Lightbox Gallery from October 19 to October 20, 2022. 

For complete iNdigital Days schedule information, please refer to the imagineNATIVE website.

COVID QUESTIONS

What is the COVID procedure for the Hot Docs Ted Rogers Cinema?

imagineNATIVE staff members will remain masked in indoor spaces. Patrons and volunteers are encouraged to wear masks, but this will not be enforced in any of our venues.

What is the COVID procedure for the TIFF Bell Lightbox?

imagineNATIVE staff members will remain masked in indoor spaces. Patrons and volunteers are encouraged to wear masks, but this will not be enforced in any of our venues.

SUBMISSION QUESTIONS

If my film is not chosen, can you give me notes or feedback?

Unfortunately, no. Due to the volume of submissions we receive, we are unable to provide feedback or notes for unsuccessful applicants. The process of accepting and declining works is an emotional yet necessary experience for all involved. As artists ourselves, we understand how difficult it can be to receive such news. We appreciate feedback on our processes, and in return, are pleased to suggest alternative exhibition strategies for your work beyond our festival. We hope you continue to share your work and we look forward to meeting you at the festival!

Why does my submission status column say “Disqualified” on FilmFreeway?

If your submission status is “Disqualified,” this means your submission was not completed by the final day of the deadline window. Projects that are not received within the selected deadline window will be disqualified for the festival. If this happens, the main application contact will receive a notification from FilmFreeway. If you believe that your project was disqualified in error, please contact submissions@imagineNATIVE.org. If your project is not eligible for any of our festival programs for any reason, we will contact you directly.

How can I tell whether or not my submission is complete?

Check your submission status by logging into your FilmFreeway account and navigating to the “Submissions” tab at the top of the page. From there, ensure the submission status column next to “imagineNATIVE Film + Media Arts Festival” shows a circular green icon next to the words “In Consideration.” If your submission status is listed as “Incomplete,” please review your submission to ensure all requirements and qualifications have been met and your video upload or link is in place.

What if my contact information or other details in my submission change before the festival?

Log in to your FilmFreeway account at any time to update or revise information on your project page. You can also upload a new version of your film or change your video link under the “Project File” tab. We will use the contact information from the “Submitter Information” section of your project page to contact you regarding the status of your submission, including whether or not you were accepted into the festival. Please ensure this information is kept up to date. imagineNATIVE will not be held responsible for incorrect or outdated contact information in your submission.

What is the process for the festival awards?

The annual imagineNATIVE Awards are adjudicated by an independent jury and each award is determined by jury consensus, with the exception of our Audience Choice Award.

What happens if my work wins an award?

Along with the award, winners receive a sponsored cash prize.

How do I get accessibility assistance in order to submit my work?

Please email us at submissions@imagineNATIVE.org and we will work with you to ensure you can submit to the imagineNATIVE Film + Media Arts Festival.

Does my final work require subtitles or a closed caption file?

To ensure we are accessible, imagineNATIVE requires a closed captioning file. However, if a version of your film exists with open captions embedded, then you can submit that version. During the festival we embed the submitted closed caption files, forcing them to become open captions. All our publicly screened films with in-person screenings will have open captions. Any films posted online will have closed captions, giving the viewer control.

We have included some additional context on captioning:

  • Captions are intended to provide an equivalent viewing experience for individuals who are D/deaf or hard of hearing
  • There are two types of captions: open and closed. Open captions are embedded into the video file and cannot be turned off, while closed captions (CC) can be turned on or off by the user
  • Captions must include all audio sounds including sound effects, speaker IDs, background noises and other relevant elements translated from sound to text
  • Captions improve user engagement and contribute to a better watching experience

Do I Qualify as a Youth Artist?

imagineNATIVE considers an Youth Artist as someone of any age who is less that 29.

I am an imagineNATIVE volunteer. Can I still submit?

Yes. imagineNATIVE supports all Indigenous artists’ work, including those who give their time, insight and talent as board members, staff, contractors and volunteers.

What if my submission is not in English?

No problem, we are accepting submissions in all languages. However, the festival audience is primarily English-speaking and Non-English language works with dialogue must include English closed captioning to be eligible. As an exception, closed captioning is not required if the artist intends to present the film or piece in the original language without English subtitles for artistic or cultural reasons. If applicable, please specify in the submission form.

What types of work can I submit?

We are accepting film + video works (e.g. cinematic films, music videos, web series), digital + interactive works (e.g. non-interactive digital works, interactive works such as VR, video games, choose-your-own-adventure), and audio works (e.g. soundscapes, sound art, radio plays, audiobooks, narrative podcasts, documentary podcasts).

What if some members of my production team are non-Indigenous?

Joint creative works may be considered with requests for additional clarification.

Do I have to be Indigenous to submit?

Yes. However, in some cases an Indigenous person may not know their nation or community. To gain a better understanding of these realities, we welcome all Indigenous people to share their story.

Is there a fee to submit to the Festival?

No. There is no cost to submit to the imagineNATIVE Film + Media Arts Festival.